Terms of Service

These Terms of Service ("Terms") govern your access to and use of Pebblish, including its website creation, editing, publishing, hosting, lead-management, CRM, artificial-intelligence, domain, notification, and related services (collectively, the "Service").

By creating an account, clicking to accept these Terms, purchasing a subscription, or using the Service after being presented with these Terms, you agree to them. If you use the Service for a company or other organization, "you" includes that organization. If you do not agree, do not use Pebblish.

Our Privacy Policy explains how Pebblish processes personal information and is incorporated into these Terms by reference where permitted by law.

You must be at least 18 years old and legally capable of entering into a binding agreement to create or control a Pebblish account.

If you use Pebblish for a company or other organization, you represent that you have authority to bind it to these Terms. You must provide accurate and current account and billing information.

You are responsible for maintaining the security of your email account, authentication methods, devices, and Pebblish sessions and for activity conducted through your account. Notify us promptly at support@pebblish.me if you suspect unauthorized access.

Pebblish provides tools that allow customers to create, generate, customize, edit, publish, host, and manage websites without receiving or directly editing Pebblish's underlying proprietary source code.

Features may include visual editing, generated pages and blocks, themes, AI-assisted content and design, website hosting and publishing, Pebblish subdomains, custom-domain connection, forms, lead management, browser notifications, website revision history, Ruma, analytics, and other functionality shown in the Service or applicable plan.

Your plan provides access to the features and limits identified for that plan. It does not transfer ownership of the Pebblish platform, source code, design system, underlying components, generation systems, templates, or proprietary technology.

Some features may be experimental, subject to usage limits, or unavailable because of plan, geography, provider availability, security, or legal restrictions. We may use automated limits and safeguards to protect the Service and manage fair use.

Pebblish may offer Free, Pro, promotional, founding-member, trial, custom-service, or other plans. Current prices, billing intervals, included features, limits, renewal terms, and taxes are presented on the pricing page and at or before checkout.

Free features may be changed or discontinued on reasonable notice, subject to applicable law. Paid access depends on successful payment and a subscription status recognized by Pebblish as active or trialing. Features that require a paid plan may become unavailable when a subscription expires, is revoked, becomes unpaid or past due, or otherwise ceases to provide entitlement.

Promotional or founding-member benefits apply only when expressly shown in the applicable offer and checkout. Unless the offer expressly states otherwise, they apply only to the selected product and billing interval, are personal to the original subscribing account, cannot be transferred, and continue only while the qualifying subscription remains continuously active. Cancellation, expiration, failed payment beyond any recovery period, refund, chargeback, or switching to a different product or interval may end the promotional entitlement. Any advertised price guarantee does not prevent changes to taxes or charges imposed independently by a payment provider or government.

For the current founding-member Pro offer, the monthly option is USD 16 per month while the qualifying monthly subscription remains continuously active. The yearly option is USD 160 for the first year, representing two monthly payments free compared with paying USD 16 for each of 12 months, and then USD 180 per year on renewal—equivalent to USD 15 per month—while the qualifying yearly subscription remains continuously active. These are separate billing options; the monthly price guarantee does not require yearly renewals to be priced at 12 times the monthly rate. Applicable taxes may be added at checkout.

Payments are processed through Polar Software, Inc. ("Polar"), which acts as Merchant of Record and authorized reseller for applicable purchases. You purchase the applicable subscription through Polar and receive the right to use Pebblish under these Terms. Polar's buyer terms, privacy policy, checkout disclosures, and payment conditions also apply to the transaction.

Subscriptions automatically renew for the billing interval presented at checkout until cancelled. Before purchase, checkout will present the price, renewal frequency, cancellation process, and other material payment terms. You authorize Polar and its payment partners to charge the payment method supplied at checkout for recurring amounts, taxes, and legally permitted charges shown there.

You are responsible for keeping billing and payment information current. Failed, reversed, disputed, fraudulent, or unpaid charges may result in restricted paid features, suspension, or termination. Taxes are handled as described at checkout and by Polar in its role as Merchant of Record.

Pebblish does not independently invoice or collect payment for a Polar transaction. Transaction receipts, invoices, payment-method management, and subscription cancellation may be available through Polar's customer portal.

You may cancel a paid subscription at any time through the billing or customer-portal controls made available by Pebblish or Polar. A cancellation scheduled for the end of the billing period prevents the next renewal and ordinarily leaves paid features available until that period ends. An immediate revocation, refund, chargeback, fraud determination, or provider action may end paid access sooner.

Payments already made are generally non-refundable, except where a refund is required by applicable law or issued by Polar under its buyer terms, refund policies, fraud-prevention procedures, chargeback processes, or discretion as Merchant of Record. Cancellation alone does not create a right to a refund for the current or a previous billing period.

If you believe a charge was made in error, contact support@pebblish.me promptly and use Polar's support or customer-portal options where appropriate. Nothing in this section limits a mandatory cooling-off, refund, or cancellation right that applies to you.

You retain ownership of original content you provide to Pebblish, including business information, text, logos, images, files, branding materials, instructions, and other content you own ("User Content").

By submitting User Content, you grant Pebblish a worldwide, non-exclusive, royalty-free license to host, store, copy, reproduce, process, adapt, transmit, display, publish, back up, and otherwise use that content only as reasonably necessary to:

• provide, operate, secure, troubleshoot, and support the Service and your websites;
• carry out actions you request, including AI-assisted generation or editing;
• display and deliver published websites to visitors;
• maintain revision, backup, recovery, and abuse-prevention functionality; and
• comply with law and enforce these Terms.

This license lasts while the content is stored or used to provide the Service and for a reasonable period afterwards where retained in backups, security records, dispute records, or as required by law. It ends when the content is deleted from active systems except to that limited extent.

Pebblish may use aggregated or de-identified information that no longer reasonably identifies you, another person, or a specific business to understand and improve the Service. Pebblish does not use identifiable User Content to train a Pebblish general-purpose AI model without appropriate notice and any legally required consent.

You represent that you have the rights, permissions, and lawful basis needed to submit, process, and publish User Content and that doing so does not violate law, contract, or another person's intellectual-property, privacy, publicity, confidentiality, or other rights.

Pebblish and its licensors retain all rights in the Service and its software, source code, visual editor, components, block and variant systems, templates, design systems, workflows, generation systems, interfaces, branding, documentation, and proprietary technology ("Pebblish Technology").

Subject to these Terms and your applicable plan, Pebblish grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service and to publish websites through it for lawful business or professional purposes.

Using Pebblish does not give you ownership of or a right to receive Pebblish Technology or source code. Except where a restriction is prohibited by law, you may not copy, extract, scrape, frame, reverse engineer, decompile, resell, sublicense, reproduce, or attempt to obtain Pebblish source code or proprietary technology; bypass technical protections; or use Pebblish Technology to build or train a competing product or model.

If you provide feedback or suggestions, Pebblish may use them without restriction or compensation, provided doing so does not grant Pebblish ownership of your User Content or confidential information.

Pebblish uses AI and automated systems to assist with website creation and editing. AI may generate or recommend copy, content structure, pages, blocks, layouts, themes, fonts, colours, images, presentation choices, or other elements.

AI output may contain errors, omissions, inappropriate material, invented statements, or material that is not unique or may resemble third-party content. Pebblish does not guarantee that output is accurate, complete, legally compliant, non-infringing, or suitable for your business or intended use.

You are responsible for reviewing and approving your website before publishing it and for ensuring that published claims, services, prices, discounts, testimonials, credentials, statistics, contact details, legal disclosures, images, and other information are accurate, substantiated, authorized, and lawful.

Subject to these Terms and any third-party rights, Pebblish does not restrict you from using output made available to you through the Service. Because AI output may not be unique and intellectual-property treatment varies by jurisdiction, Pebblish does not promise that you own, can register, or can exclusively use any AI-generated output.

Do not use AI features to make decisions about employment, credit, housing, insurance, healthcare, legal rights, or another high-impact matter concerning a person. Do not submit sensitive or confidential personal information unless it is necessary, lawful, and appropriate for the feature.

Subject to these Terms, your plan, and third-party rights, you may use and publish website content and configuration made available through Pebblish. Your rights in User Content remain yours; third-party materials remain with their respective owners; and Pebblish retains its rights in Pebblish Technology used to assemble, render, host, edit, and operate the website.

Pebblish may allow you to discover or use photographs and other content supplied by third-party services, including Unsplash and Pexels. That content remains subject to the provider's license, terms, restrictions, API requirements, and attribution requirements. Availability through Pebblish does not transfer ownership to you.

Pebblish may automatically display provider and photographer attribution, preserve links or metadata, use provider-supplied URLs, or notify a provider when an image is selected or used. You must not remove, circumvent, or intentionally interfere with attribution, links, metadata, or compliance mechanisms required by Pebblish or the provider.

You are responsible for determining whether third-party content is suitable for your use, including whether additional permission is required for trademarks, recognizable people, private property, products, or a sensitive context.

You operate and are responsible for websites you publish through Pebblish and for your relationship with their visitors and customers. You are responsible for:

• the accuracy and legality of published content, offers, claims, prices, contact information, and business practices;
• providing business-specific privacy notices, cookie disclosures, terms, disclaimers, accessibility information, and consent mechanisms where required;
• having a lawful basis for collecting, using, retaining, exporting, contacting, or otherwise processing leads;
• complying with privacy, consumer-protection, advertising, anti-spam, telemarketing, telecommunications, and sector-specific laws;
• responding to visitor privacy and consumer-rights requests; and
• setting and following an appropriate lead-retention policy.

Pebblish's Privacy Policy and Terms do not replace policies or disclosures your business is legally required to provide. You must not state or imply that Pebblish endorses your business, content, services, claims, or legal compliance.

Pebblish may transmit lead notifications through email and browser push services. Delivery is not guaranteed, and the Pebblish dashboard or applicable lead-management interface remains the primary record made available by the Service.

This section applies when Pebblish processes personal information contained in visitor inquiries or leads on your behalf and you are the controller or business responsible for that information.

The subject matter of the processing is the hosting, collection, storage, display, delivery, support, security, and deletion of lead information through the Service. Processing lasts while you use the applicable feature and for the deletion, backup, security, dispute, and legal-retention periods described in the Privacy Policy.

The processing may involve collection, organization, storage, retrieval, display, transmission, restriction, and deletion. Data subjects may include website visitors, prospects, customers, and other people who submit a form. Personal information may include names, email addresses, phone numbers, messages, inquiry fields, submission timestamps, and limited technical or security information associated with a submission.

Pebblish will:

• process this information only to provide, secure, support, and comply with the Service and your documented instructions, unless law requires otherwise;
• ensure people authorized to process it are subject to appropriate confidentiality obligations;
• maintain reasonable technical and organizational safeguards appropriate to the Service and risk;
• reasonably assist you with applicable data-subject requests, security incidents, impact assessments, and regulator inquiries, taking account of the nature of processing and information available to Pebblish;
• notify you without undue delay after confirming a personal-data breach affecting lead information where applicable law requires processor notification;
• delete or return lead information when the related Service ends or on a valid instruction, subject to technical feasibility, backups, shared records, legal obligations, and the Privacy Policy;
• make information reasonably necessary to demonstrate these commitments available on request, subject to confidentiality, security, proportionality, and protection of other customers; and
• inform you if, in our reasonable opinion, an instruction violates applicable data-protection law, unless prohibited from doing so.

You generally authorize Pebblish to use subprocessors needed to provide the Service, including the provider categories identified in the Privacy Policy. Pebblish remains responsible for imposing appropriate data-protection obligations on subprocessors acting on its behalf. We will provide reasonable notice of a material new subprocessor where required by law. You may raise a reasonable data-protection objection by contacting us promptly; we will work in good faith to address it, which may include providing an available alternative or allowing termination of the affected feature if no reasonable alternative exists.

Where legally required, Pebblish will use an appropriate transfer mechanism for a restricted international transfer. Any mandatory standard contractual clauses or jurisdiction-specific addendum needed for a particular customer may be incorporated by reference or agreed separately.

You remain responsible for the lawfulness of your instructions, notices to visitors, legal basis, form configuration, use of leads, retention decisions, and responses to people exercising rights. You must not instruct Pebblish to process lead information unlawfully.

Free websites may use a Pebblish-managed subdomain. Eligible paid plans may allow a custom domain to be connected.

You are responsible for owning or being authorized to use a custom domain, maintaining registration with your registrar, paying registrar fees, configuring DNS as instructed, and ensuring the domain and website do not violate law or third-party rights. Pebblish does not become the owner or registrar of your custom domain merely because it is connected to the Service.

Domain activation, DNS propagation, certificate issuance, redirects, and provider verification may take time and depend on third parties. Pebblish does not guarantee uninterrupted domain resolution or preservation of a particular subdomain.

If your plan, account, or website is suspended, terminated, downgraded, deleted, or no longer eligible, Pebblish may unpublish the website, disable paid publishing features, disconnect a custom domain, remove provider configuration, or return a Pebblish subdomain to the available pool after reasonable safeguards and any applicable notice. You remain responsible for changing DNS and preserving control of your registrar account.

You may not use the Service to:

• violate law, sanctions, export controls, court orders, or the rights of others;
• host or distribute malware, malicious code, credential theft, phishing, spam, scams, impersonation, or deceptive content;
• unlawfully collect, disclose, sell, exploit, or infer personal information;
• infringe intellectual-property, privacy, publicity, confidentiality, or contractual rights;
• promote illegal goods, unlawful services, exploitation, abuse, or credible threats of harm;
• interfere with the security, integrity, availability, or performance of Pebblish or another system;
• probe, scan, test, or access systems, data, accounts, or tenants without authorization;
• bypass plan, quota, payment, authentication, security, approval, or technical restrictions;
• automate scraping, extraction, or high-volume access except through an interface Pebblish expressly authorizes;
• resell or sublicense access to the Service unless Pebblish agrees in writing;
• submit regulated, sensitive, or high-risk information or use cases for which the Service was not designed; or
• create material legal, security, reputational, financial, or operational risk for Pebblish, customers, visitors, or providers.

We may investigate suspected violations, preserve relevant evidence, restrict content, refuse publication, or suspend or terminate access when reasonably necessary. We may cooperate with providers and authorities where required by law or reasonably necessary to protect rights and safety.

The Service depends on third parties for functions such as hosting, databases, storage, authentication, email, AI, payments, analytics, security, domains, stock images, fonts, and push delivery. Third-party terms may apply to your direct use of their services or content.

Pebblish is not responsible for an independently operated third-party service, and we do not guarantee that any integration or provider will remain available. We may replace, modify, disable, or remove an integration when reasonably necessary for security, compliance, reliability, cost, or product operation.

We aim to provide a reliable Service, but Pebblish is provided on an evolving basis. Except where expressly agreed in writing, there is no guaranteed uptime, response time, backup interval, support level, search ranking, or service-level agreement.

We may perform maintenance and add, modify, replace, limit, suspend, or discontinue features. For a material reduction to a paid plan during its current prepaid period, we will provide reasonable notice where practical and any remedy required by applicable law. Express promotional or founding-member commitments remain subject to the specific offer terms in Section 4.

You are responsible for maintaining independent copies of important business information and User Content where reasonably practical. Pebblish backups and revision history are operational safeguards, not a substitute for records you are legally or commercially required to retain.

You may stop using Pebblish at any time and may cancel a subscription as described above.

We may suspend, restrict, unpublish, or terminate access if you materially violate these Terms; fail to pay applicable charges; create security, fraud, legal, provider, or operational risk; abuse the Service; or if continued service would violate law or a binding provider requirement.

Where reasonable, we will attempt to provide notice and an opportunity to resolve a remediable issue. Immediate action may be necessary for fraud, security threats, unlawful activity, abuse, chargebacks, provider action, or risk to others.

On termination or account deletion, websites may be unpublished, custom domains may be disconnected, and access to User Content, leads, revision history, Ruma history, and paid features may end. Before closing an account, retain information you need. Pebblish does not currently promise a post-termination export or recovery period unless one is expressly offered in the Service or required by law.

Sections that by their nature should survive termination—including ownership, accrued payment obligations, disclaimers, liability limitations, indemnification, disputes, and lawful retention—will survive.

You may delete individual websites using available website-management controls. Website deletion is separate from account deletion and may permanently remove website-scoped content, leads, domains, revisions, and eligible assets from active systems.

You may delete your account directly from Account Settings by confirming the request; an active subscription must be canceled first. If you cannot access your account, email support@pebblish.me from the account email address and we may verify identity, authority, the intended scope, subscription status, and whether records must be retained.

Some records may remain where reasonably necessary for legal compliance, tax and accounting obligations, security, fraud prevention, payment disputes, backups, legal claims, or enforcement. Public content copied, indexed, cached, or archived by third parties may remain outside Pebblish's control.

If you believe content hosted through Pebblish infringes your intellectual-property rights, email support@pebblish.me with:

• your name and contact information;
• identification of the protected work or right;
• the exact URL and sufficient information to identify the disputed content;
• an explanation of the claimed infringement and your authority to complain; and
• any declaration or signature required by applicable law.

We may request more information, restrict or remove content, notify the customer, and address repeat infringement where appropriate. Knowingly submitting a false or misleading complaint may create liability.

To the maximum extent permitted by law, Pebblish and the Service are provided "as is" and "as available." We disclaim warranties not expressly stated in these Terms, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, and uninterrupted availability where legally permitted.

Pebblish does not guarantee that generated content is accurate or lawful; that a website will meet a legal, accessibility, industry, or regulatory standard; that third-party content is suitable for a particular context; or that the Service will produce traffic, search rankings, leads, conversions, sales, revenue, or other business results.

Nothing in these Terms excludes a warranty, remedy, or consumer right that cannot lawfully be excluded.

To the maximum extent permitted by law, Pebblish will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, opportunities, anticipated savings, or data arising from or related to the Service.

To the maximum extent permitted by law, Pebblish's aggregate liability arising from or relating to the Service will not exceed the greater of USD 100 or the amount you paid for Pebblish during the 12 months immediately before the event giving rise to the claim.

These limitations do not apply to fraud, wilful misconduct, or another liability that cannot lawfully be limited or excluded. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

To the extent permitted by law, if you use Pebblish for a business or organization, you will defend, indemnify, and hold harmless Pebblish and the current operator from third-party claims, damages, liabilities, judgments, and reasonable legal costs arising from:

• your User Content or published website;
• your products, services, offers, representations, or business activities;
• your collection or use of visitor or lead information;
• your violation of these Terms or applicable law; or
• your infringement or violation of another person's rights.

Pebblish will provide reasonable notice of a covered claim where practical. You may control the defence with qualified counsel, but you may not settle a claim in a way that admits fault by, imposes an obligation on, or fails to fully release Pebblish without our written consent. Pebblish may participate with counsel at its own expense. Your obligations may be reduced to the extent a claim was caused by Pebblish's own unlawful conduct.

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules, except to the extent mandatory law in your place of residence or establishment applies.

Before filing a claim, you and Pebblish agree to make a good-faith attempt to resolve the dispute by written notice. Send notice to support@pebblish.me with the subject "Legal Notice" and describe the facts and requested resolution. Either party may proceed if the dispute is not resolved within 30 days after receipt or if urgent injunctive relief is reasonably necessary.

Subject to mandatory law, courts of competent jurisdiction in Pakistan will have exclusive jurisdiction over disputes arising from these Terms or the Service. Nothing in this section prevents either party from seeking urgent relief to protect security, confidential information, or intellectual-property rights, or removes a mandatory consumer right or forum.

We may update these Terms as the Service, providers, plans, business structure, or legal requirements change. We will update the "Last updated" date.

For material changes, we will provide reasonable additional notice, such as an in-product message or email, where practical or legally required. If required by law, we will request renewed acceptance. Changes apply prospectively from the stated effective date. Continued use after that date constitutes acceptance only to the extent permitted by law.

If a separate legal entity becomes the provider of Pebblish, these Terms and the relationship they govern may be assigned or transferred to that entity on notice, subject to applicable law.

Neither party's failure to enforce a provision is a waiver. If a provision is found unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue.

You may not assign or transfer your account or these Terms without Pebblish's written consent. Pebblish may assign these Terms in connection with a restructuring, incorporation, financing, merger, acquisition, sale of assets, or transfer of the Service, subject to applicable law and appropriate notice.

Pebblish is not responsible for delay or failure caused by events beyond reasonable control, including internet or utility failures, provider outages, attacks, natural disasters, labour disputes, governmental action, conflict, or widespread infrastructure disruption.

These Terms, the Privacy Policy, applicable checkout disclosures, and any additional written terms expressly agreed for a service form the entire agreement about the Service and replace prior discussions or representations on the same subject. If checkout-specific terms conflict with these Terms solely about price, billing interval, promotion, or renewal, the clear checkout-specific terms control for that purchase.

Headings are for convenience only. Words such as "including" mean "including without limitation." Electronic notices and agreements satisfy written requirements where permitted by law.

The current service provider is:

Shoaib Khalid
Email: support@pebblish.me

Use the subject "Legal Notice" for formal contractual or dispute correspondence. Formal correspondence may be sent by email until a separate public business address is designated.